Refund and cancellation policy

Paid subscriptions are being prepared for launch. Current Paddle Sandbox purchases are tests and charge no real money.

Web purchases through Paddle

For a web purchase, request billing help or a refund through Paddle buyer support. You can also contact developer@glorystone.co with the transaction reference and reason for your request. Do not send complete card details.

Refund eligibility and processing follow Paddle's Refund Policy, its buyer terms and applicable mandatory consumer rights. Requests are assessed under those rules; submitting a request alone does not confirm a refund.

Canceling renewal

Use the management link in your receipt or the original provider's subscription portal to cancel future renewal. Canceling renewal and requesting a refund are different actions. Paid access normally continues through the current paid period unless a refund, revocation or another provider status changes eligibility.

Mobile store purchases

When mobile subscriptions become available, cancellations and refunds for those purchases must be handled through the store where they were purchased. An app-account deletion does not stop automatic provider payments.